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Customer Counseling
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QIs it possible to prepare videos to be used before a wedding?
A
You can prepare your own videos to be played at wedding or ask their production in this hotel`s joint wedding studios.
QAre there wedding dress, makeup and photo studios facilities in this hotel?
A
Lotte Hotel Seoul has partnered with renowned shops in Cheongdam-dong and Apgujeong-dong affording you ample choices.
QHow can I use a parking lot?
A
Please use the parking lots of Lotte Hotel Seoul and Lotte Department Store (main) and guests are provided with a three-hour parking pass. (Extended parking may be available)
QCan I visit the hotel by subway?
A
Lotte Hotel Seoul is located at the Euljiro-Ipgu Station of Subway No. 2. The hotel`s main gate is connected to Exits 7 and 8 of the Euljiro-Ipgu Station, or you can visit the hotel through the underground square of Lotte Department Store (main). It takes about two to three minutes on foot from the subway station.
QMay I taste a wedding menu?
A
For weddings with more than 300 guests, a maximum of four persons are allowed to taste the menu.
QWhat is the minimum number of guests required for a wedding?
A
At least 20 people are required for wedding hall reservations.
QHow many weddings are performed in a day at Lotte Hotel Seoul?
A
A lunch wedding takes place at once at noon or 1 p.m. and a dinner wedding is held once at 6 p.m. or 7 p.m.
QIs there an after-party venue for the wedding?
A
A variety of after-parties are available at Pierre Gagnaire Seoul, located on the 35th floor of the new hotel building.
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