Notification regarding using the Go To Travel Campaign for LOTTE ARAI RESORT.
Reservations can be made by phone or from the website from September 2nd (check in) until February 1st, 2021 (check out).
Subsequent refund application
Regarding reservations between July 22nd (check-in) to September 1st (Check-out)
・When reservations are made via the official website, after traveling between 2020/8/14 to 2020/ 9/14, you can apply for a refund by yourself via the Go To Travel Campaign Secretariat to receive a discount equivalent amount. An accommodation certificate and receipt issued by the hotel are required. Please be sure to ask for these documents at check out.
・The same applies to reservations made with a travel agency (JTB, Jalan, Rakuten Travel, etc.).
After traveling between the 2020/8/14 to 2020/9/14, you can apply for a refund by yourself via the Go To Travel Campaign Secretariat to receive a discount equivalent amount. An accommodation certificate and receipt issued by the hotel are required. Please be sure to ask for these documents at check out.
Regarding reservation between 2020 September 2nd (check in) ~ 2021 February 1st (check out)
・In accordance with the official website, when making a direct reservation, a 35% discount will be applied at the checkout of the total cost.
・When making a reservation with a travel agency (JTB, Jalan, Rakuten Travel, etc.) operation can vary depending on the travel agency. As such, please check with your travel agent before completing your transaction with them
Q:Can the Go To campaign also cover children?
A: Yes. If they are an accounted guest within the booking process. However, for co-sleeping guests, such as very young children or infants, of whom are not counted in the initial accommodation package as a guest, there is no added discount. Moreover, the meals for co-sleeping children will also be added as an extra charge outside the plan.
Q: How many times can I use it?
A: There is no limit on the number of times. However, it will end once the Go To Travel business budget is reached.
Q: There is a resident in Tokyo in the group. Do discounts apply?
A: The discount will apply for all non-Tokyo residence within the group, only that person *(the Tokyo resident) will not be eligible for the discount.
Q: What is a regional common coupon?
A: The regional common coupon is a gift certificate in units of 1,000 yen that can be used at souvenir shops, restaurants, and tourist facilities at the destination only during the travel period. (Equivalent to about 15% of the travel amount. Rounding off less than 1,000 yen). This campaign is scheduled to start after mid-September. *Details will be posted on this page as soon as they are announced.
- Reservations that have already been made are also applicable for the Go To Campaign discount.
- For reservations made through travel agencies (including online reservations), please contact the relevant agency with which you made your reservation.