Notice of Temporary Service Suspension
Due to Website Renovation

We sincerely thank our customers for always using LOTTE HOTELS & RESORTS.
Due to the renovation of our website to enhance customer convenience, the service will be temporarily suspended.
We kindly ask for your understanding.
※ The inspection time may change slightly depending on the progress of the work.
LOCAL TIME
SEOUL
May. 13, 2025, 11:00 PM - May. 14, 2025 07:00 AM
ARAI
May. 13, 2025, 11:00 AM - May. 14, 2025 07:00 AM
GUAM
May. 14, 2025, 00:00 AM - May. 14, 2025 08:00 AM
VLADIVOSTOK
May. 14, 2025, 00:00 AM - May. 14, 2025 08:00 AM
HO CHI MINH & HANOI
May. 13, 2025, 09:00 PM - May. 14, 2025, 05:00 AM
YANGON
May. 13, 2025, 08:30 PM - May. 14, 2025, 04:30 AM
MOSCOW & ST.PETERSBURG
May. 13, 2025, 05:00 PM - May. 14, 2025 01:00 AM
SAMARA
May. 13, 2025, 06:00 PM - May. 14, 2025 02:00 AM
As access to the website will be restricted during the work period,
please contact us using the contact information below for reservations and inquiries.
WEBSITE / APP
helpdesk@lotte.net
RESERVATIONS
KOREA
SIGNIEL SEOUL
rsv.signiel.seoul@lotte.net
SIGNIEL BUSAN
rsv.signiel.busan@lotte.net
LOTTE HOTEL SEOUL
rsv.hotel.seoul@lotte.net
LOTTE HOTEL WORLD
rsv.hotel.world@lotte.net
LOTTE HOTEL JEJU
rsv.hotel.jeju@lotte.net
LOTTE HOTEL BUSAN
rsv.hotel.busan@lotte.net
LOTTE HOTEL ULSAN
rsv.hotel.ulsan@lotte.net
L7 MYEONGDONG by LOTTE
rsv.L7.mdong@lotte.net
L7 GANGNAM by LOTTE
rsv.L7.gangnam@lotte.net
L7 HONGDAE by LOTTE
rsv.L7.hongdae@lotte.net
L7 HAEUNDAE by LOTTE
rsv.L7.haeundae@lotte.net
LOTTE City Hotel Mapo
rsv.city.mapo@lotte.net
LOTTE City Hotel Gimpo Airport
rsv.city.gmpairport@lotte.net
LOTTE City Hotel Guro
rsv.city.guro@lotte.net
LOTTE City Hotel Myeongdong
rsv.city.mdong@lotte.net
LOTTE City Hotel Jeju
rsv.city.jeju@lotte.net
LOTTE City Hotel Deajeon
rsv.city.daejeon@lotte.net
LOTTE City Hotel Ulsan
rsv.city.ulsan@lotte.net
USA
LOTTE HOTEL GUAM
lotteguamreservation@lotte.net
RUSSIA
LOTTE HOTEL MOSCOW
reservations@lottehotel.ru
LOTTE HOTEL ST.PETERSBURG
reservations.spb@lottehotel.ru
LOTTE HOTEL SAMARA
reservations.samara@lottehotel.ru
LOTTE HOTEL VLADIVOSTOK
reservationsvvo@lottehotel.net
VIETNAM
LOTTE HOTEL HANOI
hotelhanoi@lotte.net
LOTTE HOTEL SAIGON
reservations.saigon@lotte.net
L7 WEST LAKE HANOI by LOTTE
rsv.L7westlake@lottehotel.com
MYANMAR
LOTTE HOTEL YANGON
reservation.mm@lotte.net
UZBEKISTAN
LOTTE City Hotel Tashkent Palace
lotte_tashkent@mail.ru
JAPAN
LOTTE ARAI RESORT
arairesort@lotte.net
MEMBERSHIP
LOTTE HOTEL REWARDS
lottehotelrewards@lotte.net