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Useful Information for Hotel Guests


Welcome to Lotte City Hotel Daejeon.
We hope you have a comfortable stay.
Please refer to the general hotel services guide below.

1. Check-in and Check-out Time
 ■ Check-in: 15:00
 ■ Check-out: 12:00
 - There will be an additional charge for extending the check-out time.
 - Please contact the front desk in advance to extend the check-out time.

2. Breakfast
 ■ Location: 18F C'CAFE
 ■ Hours: 06:30 to 10:00
 ■ Fee: Refer to the 'C'CAFE' page (click the 'C'CAFE' button below)
   Adult: ₩30,000 / Pre-booking discount ₩23,000
   Children: ₩22,000 / Pre-booking discount ₩18,000 (5 to 12 years old)
 - Please make a reservation at the front desk at least a day before your desired date if you want to purchase at a discounted price.
 - If you purchase breakfast in advance, you cannot cancel or get a refund on the same day.
 - Busy hours: 08:00–10:00 / Entrance closing: 09:30
 - Please contact the front desk for more information or click the 'C'CAFE' button below.

3. Fitness Center
 ■ Location: 2F
 ■ Hours: 06:00 to 24:00
 - Free of charge for hotel guests.
 - Sportswears and sneakers are not provided.
 - Shower booths and personal lockers are available for use.

4. Disposable Products Not Provided
 ■ Disposable products such as toothpaste, toothbrush, razor, etc. are not provided to protect the environment.
 ■ Two bottles of water are provided free of charge per night.
 ■ Please visit CITY EXPRESS(vending machine) on 1F for additional purchases.
 - Ice dispenser: located between rooms 15 and 16 on each odd floor

5. Smoking Prohibition / Expenses Caused by Damages
 ■ Smoking is prohibited in all rooms. If you smoke in your room, additional ₩200,000 will be charged for the room maintenance, and the fire alarm will be activated in all rooms.
 ■ There will be an additional charge if you damage the room, lose items, furniture, bedding, or room keys.

6. Free Wi-fi
 ■ Connect to WI-FI network that says 'LOTTE City Hotel Daejeon', which doesn't require a password.
 ■ If you need to rent a LAN cable, please contact the front desk.

7. Parking
 ■ Parking is available for one vehicle per room on a first-come, first-served basis at the time of check-in.
 ■ Advance parking reservations are not available.
 ■ Additional vehicles will incur a fee (up to 15,000 KRW per day).
 ■ Since parking spaces are not assigned, re-entry may not be possible if the lot is full.
 ■ Due to limited parking space, we highly recommend using public transportation.
 ※ Nearby paid parking: Expo Science Park Parking Lot, Doryong-dong 3-1
 (Parking fee: Up to 10,000 KRW for 2 days and 1 night / Customer's expense)

8. Laundry Service / Coin Laundry
 ■ Laundry service: Please make a request by filling out the laundry request form & envelope stored in the closet according to the pickup time.
 - Please note that we do not offer laundry pickup or delivery services on weekends and holidays.
 ■ Coin Laundry: 2F, 24 hours / Washing machine, dryer, detergent vending machine, steam iron, hot plate iron available for use.

9. Elevator
 ■ Your room key is required for guest security when using the elevator.
 ■ You need to tap the room key on the sensor at the bottom of the floor buttons to move to the desired floor.

Thank you for your cooperation.