NOTICE
2024-06-13
In an effort to provide our members with better services, we are pleased to inform you of the revisions in the terms of use LOTTE HOTEL REWARDS Membership as of July 1, 2024.
∙ Reason for Changes
- Change of terms and conditions according to service and partial adjustment
• Revisions
Before | After |
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Article 3. Membership Overview
3. The scope of services regarding Membership program terms and conditions and operation, is as follows: ① SIGNIEL (SEOUL, BUSAN) ② LOTTE HOTELS (SEOUL, WORLD, BUSAN, JEJU, ULSAN, HANOI, SAIGON, SEATTLE, GUAM, MOSCOW, ST. PETERSBURG, VLADIVOSTOK, YANGON) ③ L7 HOTELS (MYEONGDONG, GANGNAM, HONGDAE, WEST LAKE HANOI) ④ LOTTE City Hotels (Gimpo Airport, Guro, Mapo, Myeongdong, Deajeon, Jeju, Ulsan, Kinshicho, Tashkent Palace) ⑤ LOTTE RESORT (SOKCHO, BUYEO, JEJU ART VILLAS, ARAI) ⑥ LOTTE Sky Hill CC (JEJU, BUYEO) ⑦ One of the business unit in the Company designated as an object of Membership programs However, LOTTE NEW YORK PALACE, LOTTE HOTEL SAMARA, Serviced Residences and Apartments are excluded from the scope of services. Also, the scope of services above are subject to change in accordance with Company policy.
5. New |
Article 3. Membership Overview
3. The scope of services regarding Membership program terms and conditions and operation, is as follows: ① SIGNIEL - All Branches ② LOTTE HOTELS - All branches except the following: LOTTE NEW YORK PALACE, LOTTE HOTEL SAMARA ③ L7 HOTELS - All branches except the following: L7 CHICAGO BY LOTTE ④ LOTTE City Hotels - All Branches ⑤ LOTTE RESORT - All Branches ⑥ LOTTE Sky Hill CC - All Branches ⑦ One of the business unit in the Company designated as an object of Membership programs However, Serviced Residences and Apartments are excluded from the scope of services. Also, the scope of services above are subject to change in accordance with Company policy.
5. LOTTE HOTELS e-SHOP services are subject to the terms and conditions of LOTTE HOTELS e-SHOP. |
Article 7. Earning Points
3. Points shall only be awarded for qualifying stays and qualifying green fee according to the membership level, using the following criteria: ● Rewards Points = Qualifying amount X Accumulation rate per level X 100
4. The following shall be excluded from points accumulation: ④ Charges from e-SHOP |
Article 7. Earning Points
3. Points shall only be awarded for qualifying stays, qualifying green fee, and e-SHOP purchases according to the membership level, using the following criteria: ● Rewards Points = Qualifying amount X Accumulation rate per level X 100
4. The following shall be excluded from points accumulation: ④ Delete |
Article 8. Redeeming Points
3. Points shall be accepted at the following establishments: ① Company: When paying for the Company's room rates, green fees, or hotel-operated food and beverage establishments, Minimun redemption: 1,000 points |
Article 8. Redeeming Points
3. Points shall be accepted at the following establishments: ① Company: When paying for the Company's room rates, green fees, hotel-operated food and beverage establishments, or e-SHOP purchases, Minimun redemption: 1,000 points |
Article 9. Converting Points
3. Conversion of partner points → rewards points ① Members can convert their points of Company-affiliated partners to points through the mobile application for point conversion. |
Article 9. Converting Points
3. Conversion of partner points → rewards points ① Members can convert their points of Company-affiliated partners to points through Company website or mobile application for point conversion. |
※ Notes of Consideration
• If a LOTTE HOTEL member has an objection to this revision, he or she may opt to withdraw their membership.
• Member who do not express their opinion within the period are deemed to have agreed to the revision.