Thank you for your patronage of the LOTTE HOTELS & RESORTS.

Live chat service, which has been operated since 2018, will be discontinued as of September 30, 2024.
We would like to express our deepest gratitude to all customers who have used the chat service, and we will strive to provide better services.

For frequently asked questions, we offer FAQs for each hotel to help you find answers easily. We kindly encourage you to make use of these resources.

Thank you.