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LOTTE HOTEL LiveChat

Start using LOTTE HOTEL LiveChat!
2018-09-13 ~ 2020-12-31
Event target hotel
Event Detail Infomation
LiveChat  PC  Step 1

STEP 1

On top of the LOTTE HOTELS & RESORTS Website (www.lottehotel.com), click 'FIND A HOTEL' and choose one of the LOTTE HOTEL chain hotels.

※The LiveChat service is now available at SIGNIEL SEOUL, LOTTE HOTEL SEOUL, LOTTE HOTEL WORLD, LOTTE HOTEL JEJU, LOTTE HOTEL BUSAN, LOTTE HOTEL ULSAN, LOTTE City Hotel Mapo, LOTTE City Hotel Gimpo airport, LOTTE City Hotel Jeju, LOTTE City Hotel Daejeon, LOTTE City Hotel Guro, LOTTE City Hotel Ulsan, LOTTE City Hotel Myeongdong, L7 MYEONGDONG, L7 GANGNAM, L7 HONGDAE, LOTTE HOTEL HANOI, LOTTE LEGEND HOTEL SAIGON.
LiveChat PC Step 2

STEP 2

On the upper right of the screen, click 'LiveChat' and once the chat window shows up, please select the inquiry type.
LiveChat PC Step 3

STEP 3

After selecting the inquiry type, you will see sub-categories. Please select the sub-category you want and check the information.
LiveChat PC Step 4

STEP 4

If you have further inquiries, click 'Connect Chat' on the bottom of the chat window.
LiveChat PC Step 5

STEP 5

Once you are connected with one of our staffs, they will kindly answer your questions live!
LiveChat Mobile Step 1

When accessing from mobile website #1

Click the Menu icon on the upper right of the main screen to go to 'FIND A HOTEL' and choose one of the Lotte Hotel chain hotels.

※The LiveChat service is now available at SIGNIEL SEOUL, LOTTE HOTEL SEOUL, LOTTE HOTEL WORLD, LOTTE HOTEL JEJU, LOTTE HOTEL BUSAN, LOTTE HOTEL ULSAN, LOTTE City Hotel Mapo, LOTTE City Hotel Gimpo airport, LOTTE City Hotel Jeju, LOTTE City Hotel Daejeon, LOTTE City Hotel Guro, LOTTE City Hotel Ulsan, LOTTE City Hotel Myeongdong, L7 MYEONGDONG, L7 GANGNAM, L7 HONGDAE, LOTTE HOTEL HANOI, LOTTE LEGEND HOTEL SAIGON.
LiveChat Mobile Step 2

When accessing from mobile website #2

Click the Menu icon on the upper right of the main screen and select 'LiveChat' above.
LiveChat Mobile Step 3

When accessing from mobile website #3

Select the inquiry type in the chat window to get information, and if you have further inquiries, please click 'Connect LiveChat.'
Note
  • Will soon be available in all branches of LOTTE HOTEL in order