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Lotte Hotel LiveChat

Start using Lotte Hotel LiveChat!
2018-09-13 ~ 2020-12-31
Event target hotel
Event Detail Infomation
LiveChat  PC  Step 1

STEP 1

On top of the Lotte Hotels and Resorts Website (www.lottehotel.com), click 'FIND A HOTEL' and go to 'Lotte Hotel World' or 'Lotte Hotel Jeju' website.
LiveChat PC Step 2

STEP 2

On the upper right of the screen, click 'LiveChat' and once the chat window shows up, please select the inquiry type.
LiveChat PC Step 3

STEP 3

After selecting the inquiry type, you will see sub-categories. Please select the sub-category you want and check the information.
LiveChat PC Step 4

STEP 4

If you have further inquiries, click 'Connect Chat' on the bottom of the chat window.
LiveChat PC Step 5

STEP 5

Once you are connected with one of our staffs, they will kindly answer your questions live!
LiveChat Mobile Step 1

When accessing from mobile website #1

Click the Menu icon on the upper right of the main screen to go to 'FIND A HOTEL' and select from Lotte Hotel World or Lotte Hotel Jeju
LiveChat Mobile Step 2

When accessing from mobile website #2

Click the Menu icon on the upper right of the main screen and select 'LiveChat' above.
LiveChat Mobile Step 3

When accessing from mobile website #3

Select the inquiry type in the chat window to get information, and if you have further inquiries, please click 'Connect LiveChat.'
Note
  • Will soon be available in all branches of Lotte Hotel in order