Home 3. Guest Information
  1. 01 Select Hotel
  2. 02 Room, Rates, Select option
  3. 03 Enter Customer Information current step
Enter Customer Information
Reservation Holder Information

* Required fields

Last name
First name
example@lotte.net
Please only enter numbers.

Please enter without spaces or hyphens (-).

Credit Card Information

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Please enter the numbers in groups of 4 digits in the field.

The collected credit card information will be used for guarantee/ penalty payment, and the room rate will be paid upon future check-in.

Consent to the Collection and Use of Essential Personal Information (room reservation) * Required fields

Our local and international chain hotels (http://www.lottehotel.com/global/en/hotel-finder.html) collect and use your personal information as follows with regard to room reservation at LOTTE Hotels.

1. Personal Information to be Collected

- Full name (in English), date of birth, contact information (cell, home or work phone), email, and credit card information (including credit card type, credit card number and expiration date)

2. Purpose of the Collection and Use of Personal Information

- Provision of room reservation service, delivery of reservation-related information and notices, handling of customer service issues such as customer complaints, prevention of any misuse, and handling of legal disputes
* The collected credit card information will be used for guarantee/ penalty payment, and the room rate will be paid upon future check-in.

3. Period of Personal Information Retention and Use

- Two years from the date of collection. However, in the event of the cancellation of the reservation, it will be discarded five days after the cancellation date.

4. Right to Refuse Consent and Consequences of Refusing Consent

- You may refuse to consent to the collection and use of your personal information as detailed above, but please note that you will be unable to make a room reservation if you do not give your consent.

Optional Information
Selected Hotel
Check-in - Check-out

~ (Night(s))

Room - number of guests

Room, Adults, Children

Rate Details
  • Room Charge(Night(s))

  • Tax

Total Rate

Rate policies
Cancellation Regulations
Reservation Inquiries

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