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※ For your privacy, please do not include your personal information (address, phone number, sensitive information such as allergies, and etc) in the text. If you would like a reply to your inquiry, please enter your information accurately in the guest information section.
Only one file in JPG, JPEG, GIF or PNG format (not more than 10 MB) may be attached.
I hereby confirm that my personal information below are accurate, and consent to Lotte Hotels & Resorts to collect and use as follows regarding to guest feedback.
Required items: Name, E-mail, Telephone number
Personal information are collected to provide information and service.
Personal information is retained from the date of consent until two (2) years. (However, e-mail and contact information will be disposed upon the achievement of the relevant purpose.)
Refusing to consent to the collection is allowed, but there would be limitation of services.