I hereby confirm that my personal information below are accurate, and consent to LOTTE Hotels & Resorts to collect and use as follows regarding to LOTTE Hotels & Resorts Booker Club membership application
Personal Information Collection Items
- - LOTTE Rewards Membership Information : Name, Date of Birth, Email, Contact number (mobile or home), Nationality, ID, Password, Rewards Membership number (created automatically)
- - LOTTE Hotels Booker Club Information: Favorite hotel, Company Name, Company Phone Number, Company Address, E-mail
- - Information on LOTTE Hotels (including local and international chains, hereinafter referred to as “LOTTE Hotels”) reservations and stay history (auto-generated), Accumulated points and usage details, Discount details
- - IP address / cookie information
Purpose of Usage and Collection
- - Verify identity and personal identification, and accumulate and use points according to the Booker Membership Service provided at local and international chain hotels
- - Provide various membership services, including discounts
- - Secure communication channels for member notification and complaint handling
- - Prevention of misuse and processing of legal disputes
Retention period of personal information
Personal information is retained until the date of termination of Booker Club membership.
The hotel shall not be able to provide or retain membership if the consent to collection and use of required personal information is refused.
Exceptions of Personal Information Retention and Usage Period
- - If you are a member of the Rewards Program, the personal information collected during the sign up will be retained until your membership is withdrawn.
- - Records regarding consumer disputes, illegal use, and conduct that violates public order are kept for three years from the time of collection.