Home Special Offers Hotel Experiences LOTTE HOTELS Online Check-in Event

LOTTE HOTELS Online Check-in Event

Check-in made simpler!
Make a reservation for any hotel in Korea through the LOTTE HOTELS homepage/app ,
check in conveniently with [Online Express Check-In] and earn additional 1,000 points (equivalent to USD 10).
Period : 2021-06-17 - 2021-07-31
Event Detail

For Rewards members who have stayed at the hotel and used online express check-in during the event period, you will receive an additional 1,000 LH Rewards points (equivalent to USD 10).

■ Event period: 6/17 (Thur.) - 7/31 (Sat.)

■ For stays at: All branches of LOTTE HOTELS & RESORTS in Korea (*excluding L7 GANGNAM/HONGDAE)
- SIGNIEL SEOUL/BUSAN
- LOTTE HOTEL SEOUL/WORLD/JEJU/ULSAN/BUSAN
- L7 MYEONGDONG, LOTTE City Hotel Mapo/Gimpo/Jeju/Daejeon/Guro/Ulsan/Myeongdong

■ Benefits: LH Rewards 1,000 points (Worth 10 USD)

■ Eligibility
LOTTE HOTEL REWARDS members who meet all of the conditions, 1), 2), and 3), below
1) Log in as a Rewards member and make a reservation through the LOTTE HOTELS homepage/app
2) Check-in using [Online Express Check-in] during the event period
3) Complete a stay at the event hotel during the event period

■ Points accrual date: To be accrued by August
The schedule for points accrual may change without notice, depending on the hotel circumstances.

■ How to use the check-in service
[Rewards members]
Complete your reservation through the LOTTE HOTELS homepage/app (1 room) > (9 AM-12 PM on the day of stay) Log in > My Page > Reservation Record > Click [Online Express Check-In]

[Non-members]
Complete your reservation through LOTTE HOTELS homepage/app (1 room) > (9 AM-12 PM on the day of stay) View 'My Reservations’> Enter reservation details > Click [Online Express Check-In]

* Only available for reserving one room through the LOTTE HOTELS homepage/app. (Not available when reserving 2 rooms or more)
* Online express check-in requests are only available on the day of your stay (9 AM - 12 PM)

[ Notes on the event and on online express check-in ]

Notes on accumulating points

  • As of June 17, 2021, it is available for all LOTTE HOTELS branches in Korea, except L7 GANGNAM/HONGDAE. (Planning to expand to other branches later)
  • Benefits are offered to LOTTE HOTEL REWARDS members only.
  • Only customers who have used the online express check-in at the designated branch during the event period will be eligible.
  • This one-time benefit provided for this event includes up to 1,000 points (equivalent to USD 10). (The points cannot be earned more than once even if you have completed two or more check-in procedures)
  • Event participants will not be notified of this separately. Points will be accrued by August.
  • The event period or points awarding date may change without notice, depending on the hotel's circumstances.
  • If you do not meet the requirements, you will not be eligible to participate in the event.

Restrictions

Online express check-in service and event participation will be restricted under below circumstances.

  • If you are not a LOTTE HOTEL REWARDS member
  • If you do not check-in through online express check-in
  • If you stay at a LOTTE HOTEL branch that does not offer check-in via online express check-in
  • If you do not complete your stay at the specified branch during the event period
  • If you do not make a reservation through the LOTTE HOTELS homepage/app (online express check-in is not possible)
  • If the reservation holder does not stay at the hotel (online express check-in is not possible)
  • Please provide the reservation details to the front desk staff using a mobile phone screen, etc. when receiving the room key to verify your identity (screenshot is not acceptable)
  • When using 2 or more rooms (online express check-in not possible)
  • If you wish to change the details of the credit card used for the reservation, or to change the payment method (online express check-in not possible)
  • When checking in before 9 AM - 12 PM (early check-in, etc.) (online express check-in not possible)
  • When changing the room type, when adding breakfast, etc. (online express check-in not possible)
  • If you do not use online express check-in due to other reasons


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