How to use REWARDS Online Coupons & Gift eVouchers
REWARDS Online Coupons & Gift eVouchers
ㆍDIAMOND - $50 2EA (per issuance)
ㆍPLATINUM - $50 1EA
ㆍGOLD - $50 1EA
ㆍSILVER - $10 1EA
■ How to Access : [My Page > My eVouchers]
■ How to Use :
- Amount Vouchers can be used for payment for rooms and at directly operated F&B outlets.
- Please present the Amount Voucher barcode to a staff member when using the voucher.
- Multiple Amount Vouchers may be used together in a single transaction.
- Any remaining balance on an Amount Voucher is non-refundable.
- Amount Vouchers may be used within their validity period and cannot be converted into points or redeemed for cash.
- Amount Vouchers may only be used by the member and cannot be transferred to or exchanged with another person.
- Amount Vouchers cannot be used at LOTTE Duty Free.
ㆍDIAMOND - 1EA (per issuance)
ㆍPLATINUM - 1EA
■ How to Access : [My Page > My eVouchers]
■ How to Use :
- The Free Accommodation Voucher can be used for a complimentary one-night stay at a hotel or resort.
- To use the voucher, please contact the reservation office of the applicable hotel or resort by phone or email to make a reservation.
- For hotel or resort stays, the voucher is valid for one night in a standard room type.
- Blackout dates for complimentary stays: Dec 24, Dec 25, Dec 31
※ In addition to the blackout dates above, reservations using the Free Accommodation Voucher may be restricted depending on hotel or resort availability.
ㆍDIAMOND - 5EA (per issuance)
ㆍPLATINUM - 5EA
ㆍGOLD - 3EA
■ How to Access : [My Page > Hotel Coupon > My Coupon]
■ How to Use :
- This online-only coupon can be used when making a reservation through the LOTTE HOTEL website or mobile app. (Applicable only to offers designated for the Room Upgrade Coupon)
- Click the [Book] button on the coupon and apply the Room Upgrade Coupon when making a reservation under [Room Upgrade Online Coupon Available].
- One coupon applies to the entire stay.
- Available only at THE GRAND LOTTE and LOTTE HOTEL properties in Korea. (Specialty rooms and suites excluded)
- This coupon cannot be combined with the room upgrade benefit offered subject to room availability.
ㆍDIAMOND - 3EA (per issuance)
ㆍPLATINUM - 3EA
ㆍGOLD - 1EA
■ How to Access : [My Page > Hotel Coupon > My Coupon]
■ How to Use :
- This online-only coupon can be used when making a reservation through the LOTTE HOTEL website or mobile app. (The coupon must be applied during the room reservation process)
- One coupon may be applied for up to two nights during the stay.
- Available only at hotels with a Club Lounge. (THE GRAND LOTTE SEOUL · LOTTE HOTEL WORLD/BUSAN/ULSAN)
- When using the coupon, the Club Lounge Access for 1 Complimentary Person benefit will not be provided.
- Club Lounge access is available to guests aged 14 and above.
ㆍDIAMOND - 5EA (per issuance)
ㆍPLATINUM - 5EA
ㆍGOLD - 2EA
■ How to Access : [My Page > Hotel Coupon > My Coupon]
■ How to Use :
- This online-only coupon can be used when making a reservation through the LOTTE HOTEL website or mobile app. (The coupon must be applied during the room reservation process)
- Each coupon is valid for one breakfast for one person.
- Available only at LOTTE HOTELS in Korea.
Important Information
- ■ Gift eVoucher- Gift eVouchers may only be used by the member and cannot be transferred to or exchanged with another person.
- DIAMOND members receive Gift eVouchers a total of three times during the tier validity period.
(Example) Tier upgraded to DIAMOND in September 2026
1st issuance : September 2026 → Valid through December 31, 2027
2nd issuance : January 2028 → Valid through December 31, 2028
3rd issuance : January 2029 → Valid through December 31, 2029
- PLATINUM, GOLD, and SILVER members receive Gift eVouchers once upon a tier upgrade.
(Example) Tier upgraded to PLATINUM in September 2026
Issued in September 2026 → Valid through December 31, 2027 - ■ Online Coupon- Online Coupons may only be used by the member and cannot be transferred to or exchanged with another person.
- Online Coupons can only be used for reservations made through the LOTTE HOTEL website or mobile app and cannot be applied at the hotel upon check-in.
- If the tier validity period extends into the following year, Online Coupons are issued separately by calendar year.
(Example) Tier upgraded in September 2026
1st issuance : September 2026 → Valid through December 31, 2026
2nd issuance : January 2027 → Valid through December 31, 2027 - ■ Validity Period- The validity period is stated on each Online Coupon and eVoucher and cannot be extended.














