About LOTTE HOTELS & RESORTS
About
LOTTE HOTELS & RESORTS is expanding globally, offering warm and respectful services to guests around the WORLD. We consistently provide thoughtful services to guests who appreciate the value of elegance, and ensure a unique experience that is exclusive to LOTTE HOTELS. LOTTE HOTELS & RESORTS boasts a diverse brand portfolio, ranging from luxury hotels to resorts designed for vacations and leisure. Each brand offers unforgettable experiences through its distinctive services and values.
MISSION
Make every moment
of life delightful
Our mission is to create beautiful and vibrant spaces where every moment is cherished.
VISION
Engrave iconic
experience in the
guest’s heart
We aim to become a brand that will remain in the hearts of customers for a long time by providing our own differentiated experience.
Management policy
We provide deep impressions and differentiated experiences to our customers with high-quality services and facilities anywhere in the WORLD.
Think of Brand
Decisions are made in a way that solidifies our distinctive brand values.
Embrace Change
By embracing new changes and attempts, we build a foundation for our members to think innovatively.
Communicate Transparently
We create an environment where all members can move in a unified direction through transparent and fair communication.
Card for Society
We aim to become a brand that earns respect by actively engaging with local and social issues.
Origin of LOTTE
The LOTTE Group got its name from Charlotte, the beloved heroine of Goethe’s masterpiece “The Sorrows of Young Werther” and a woman who is loved by many readers all over the WORLD.The LOTTE Group has developed into a leading Korean enterprise with the vision of filling the WORLD with love, freedom, and life. It is now expanding further to become a company that is appreciated by people throughout the WORLD. As a global group leading Asia, we are committed to offering our guests a more abundant life and a beautiful future.
Core Values
Strive to AdvanceSo that you can grow yourself,
We maintain an attitude of constant research.
Share to InspireFor new stimulation and inspiration,
We actively share information and capabilities.
Respect to SustainTo lay the foundation for sustainable growth,
Respect for local members is required.
Engage to ImpressTo provide you with the best service,
Always communicate and respond first.
Watch a video to learn the LOTTE story
Paternity Leave - The gift of parental leave for the family
LOTTE Group Global Campaign - Your Lifelong Friend
LOTTE Indonesia Art Contest
LOTTE With U Challenge
