I hereby confirm that my personal information below are accurate, and consent to Lotte Hotels & Resorts to collect and use as follows regarding to guest feedback.

1. Collecting items

Required items: Name, E-mail, Telephone number

2. Purpose of Usage and Collection

Personal information are collected to provide information and service.

3. Retention period of personal information

Personal information is retained from the date of consent until two (2) years. (However, e-mail and contact information will be disposed upon the achievement of the relevant purpose.)

4. Right to refuse consent and CONSEQUENCES OF REFUSING CONSENT

Refusing to consent to the collection is allowed, but there would be limitation of services.