Home Notice LOTTE HOTEL REWARDS Membership Terms of Use Revision Comparison Table

NOTICE

LOTTE HOTEL REWARDS Terms of Use Revision Comparison Table

2024-02-07

In an effort to provide our members with better services, we are pleased to inform you of the revisions in the terms of use LOTTE HOTEL REWARDS Membership as of March 1, 2024.


∙ Reason for Changes
- Change of terms and conditions according to service and partial adjustment

• Revisions

Before After

Article 3. Membership Overview 

 

3. The scope of services regarding Membership program terms and conditions and operation, is as follows:

④ LOTTE CITY Hotels (Gimpo Airport, Guro, Mapo, Myeongdong, Deajeon, Jeju, Ulsan, Kinshicho)

 

However, LOTTE NEW YORK PALACE, LOTTE City Hotel Tashkent Palace, LOTTE HOTEL SAMARA are excluded from the scope of services.  

Article 3. Membership Overview 

 

3. The scope of services regarding Membership program terms and conditions and operation, is as follows:

④ LOTTE CITY Hotels (Gimpo Airport, Guro, Mapo, Myeongdong, Deajeon, Jeju, Ulsan, Kinshicho, Tashkent Palace)

 

However, LOTTE NEW YORK PALACE, LOTTE HOTEL SAMARA, Serviced Residences and Apartments are excluded from the scope of services.  

Article 6. Membership Levels and Special Benefits 

 

5. Detailed conditions for recognition of qualifying stays throughout one year in relation to the Membership level determination criteria set forth in Section 6.4 (number of nights stayed, qualifying points) are as follows :    

(2) New

Article 6. Membership Levels and Special Benefits 

 

5. Detailed conditions for recognition of qualifying stays throughout one year in relation to the Membership level determination criteria set forth in Section 6.4 (number of nights stayed, qualifying points) are as follows :

(2) Upgrades are reflected every month based on your hotel stay history from January 1 of the current year to the last day of the month before the upgrade.

Article 7. Earning Points 

 

4. The following shall be excluded from points accumulation: 

⑧ Corporate, banquet, association, long-term stay, and special rates 

 

6. New

Article 7. Earning Points 

 

4.  The following shall be excluded from points accumulation: 

⑧ association, long-term stay, and special rates

 

6. After a room stay, points are accumulated the day after check-out. However, for LOTTE City Hotel Kinshicho and LOTTE City Hotel Tashkent Palace, points will be accumulated within 10 business days from the check-out date. 

※ Notes of Consideration
• If a LOTTE HOTEL member has an objection to this revision, he or she may opt to withdraw their membership.
• Member who do not express their opinion within the period are deemed to have agreed to the revision.