Missing B point Inquiry

You can ask for point adjustments through the LOTTE HOTELS website.

Inquiries about LH points which have not accumulated

* Required fields

Stayed Hotel * Required fields

Check-in / Check-out * Required fields

MM-DD-YYYY

Question or Comment * Required fields

Please enter your question or comment

Contact email address * Required fields

Would you like to change 'My Membership' information to the email you modified?

Attach File

A single attachment under 10mb can be loaded. (jpg, gif, png, doc, docx, xls, xlsx, pdf, hwp, txt)

Provision of Personal Information (Required)

I Agree I do not agree

I hereby confirm that my personal information below are accurate, and consent to LOTTE HOTELS & RESORTS to collect and use as follows regarding to missed B Points inquiry.

1. Collecting items

Required items: E-mail

2. Purpose of Usage and Collection

Personal information are collected to provide information and service.

3. Retention period of personal information

Personal information is retained from the date of consent until one (1) year.

4. Right to refuse consent and CONSEQUENCES OF REFUSING CONSENT

Refusing to consent to the collection is allowed, but there would be limitation of voucher application service.

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