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The exchange rate is the official exchange rate and may differ from the actual hotel rate.
You can ask for point adjustments through the LOTTE HOTELS website.
Only one file in JPG, JPEG, GIF or PNG format (not more than 10 MB) may be attached.
I hereby confirm that my personal information below are accurate, and consent to LOTTE HOTELS & RESORTS to collect and use as follows regarding to missed B Points inquiry.
Required items: E-mail
Personal information are collected to provide information and service.
Personal information is retained from the date of consent until two (2) years.
Refusing to consent to the collection is allowed, but there would be limitation of voucher application service.