Home My Membership Inquiry for Missing P Point | LOTTE Hotels & Resorts

Missing B point Inquiry

You can ask for point adjustments through the Lotte Hotels website.

Inquiries about P points which have not accumulated

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Hotel you wish to stay at * Required fields

Check-in / Check-out * Required fields

YYYY-MM-DD

Contents * Required fields

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Reply email address * Required fields

Are you sure you want to change my membership information by email?

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Only one file in JPG, JPEG, GIF or PNG format (not more than 10 MB) may be attached.

Provision of Personal Information (Required)

Agree Disagree

I hereby confirm that my personal information below are accurate, and consent to Lotte Hotels & Resorts to collect and use as follows regarding to missed B Points inquiry.

1. Collecting items

Required items: E-mail

2. Purpose of Usage and Collection

Personal information are collected to provide information and service.

3. Retention period of personal information

Personal information is retained from the date of consent until two (2) years.

4. Right to refuse consent and CONSEQUENCES OF REFUSING CONSENT

Refusing to consent to the collection is allowed, but there would be limitation of voucher application service.

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