Home Notice Live chat consultation end announcement


Live chat consultation end announcement


Thank you for your patronage of the LOTTE HOTELS & RESORTS.

'Connect Chat' of the Live Chat service, which has been operated since 2018, is coming to an end.
We would like to express our deepest gratitude to all customers who have used the chat service, and we will strive to provide better services.

Please note that FAQ scenarios outside of the agent-connected chat service will continue to operate as before, so please feel free to use them.

※ The agent-connected chat service will end on March 28, 2024, and there may be a one- to two-day difference between hotel branches at the end of the service.

Thank you.