Thank you for choosing LOTTE HOTEL HANOI.

We would like to inform you that our check-in regulation has been applied as below:

1. Guests coming from Hanoi who is full/ 1st dose vaccinated (after at least 14 days and do not pass the due date of the second shot) OR have PCR test with a negative result within 72 hours upon check-in are welcomed.

2. Guests coming from “green provinces” is are full/ 1st dose vaccinated (after at least 14 days and do not past the due date of the second shot) AND do a quick test upon arrival are welcomed

3. Guests coming from Ho Chi Minh City, Da Nang, Ha Nam, Binh Duong must satisfy the following requirements:
- Guests have 2 doses of vaccine, of which the second dose is 14 days from the departure time and within 12 months upon check-in day, AND have PCR test with a negative result within 72 hours upon check-in.
- If guests were positive to Covid-19, guests should recover within 6 months AND have a PCR test with a negative result obtained within 72 hours of check-in date.
- Guests are required to monitor their health at the accommodation for seven days and take PCR tests for the 1st & the 6th day.

The swimming pools, fitness center, spa and restaurants, bars are temporarily closed.

We sincerely apologize for any inconvenience it may cause. LOTTE HOTEL HANOI is doing its best to provide a safe environment for the guest.

Thank you for your understanding and cooperation.