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Hotel Update for Typhoon MAWAR


Thank you for your support to LOTTE HOTEL GUAM.

Typhoon MAWAR devastated Guam with tremendous force.
Currently, our hotel is in the process of restoration as best we can, but facilities such as swimming pool, restaurant, and club lounge, including guest rooms, are not operating normally. Please refer to the information below.

■ Tower Wing check-in suspension: until June 10, 2023
■ Free cancellation period: ~ until stay on June 24, 2023 (no penalty)
- Hotel Official Website Reservation: take 2 to 3 weeks according to the refund policy of the credit card company
- Travel agency reservation: request cancellation through the relevant company

If you need further assistance, please contact to lotteguamreservation@lotte.net
We sincerely apologize for any inconvenience this may cause and we look forward to serving you again soon.