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Lotte Hotel Booker Club

Lotte Hotel Booker Club

The Lotte Hotel Booker Club is a reward program for Booker customers who make reservation to Lotte Hotels & Resorts. When booking a room for business guests or holding a banquet event, you will earn points based on the sales. The accrued points can be converted into a Booker Voucher or LOTTE Hotel Rewards (Privilege) Points to be used like cash at Lotte Hotels & Resorts around the world and Lotte Duty Free shops in Korea. In addition, Booker Club members are eligible for double/triple point events, special price and benefit promotions, and various invite-only events held at the hotel.

Program Guide

  • Point Name: Booker Points (B-Points)
  • Point Value: 100 B-Points = 1 USD (Same as LOTTE Hotel Rewards LH Points)
  • Points can be earned for:
  • 1) Room rate of reserved room
  • 2) Usage fee of meetings, events, parties, and other banquet events
  • Point accumulation rate: 2% of sales (not including taxes and service charge)
  • B-Points will expire 3 years from the year they were accrued.

Eligibility

  • Booker customers who are in charge of booking rooms for business travelers
  • Event planner customers in charge of banquet events, such as meetings, events, and parties on behalf of a company
  • Does not include companies that reserve rooms or plan events such as travel agencies or booking agencies.

How to Apply

  • After joining the Privilege Reward Program membership, you can apply to join the Lotte Hotel Booker Club.
  • This membership program is for Lotte Hotels & Resorts corporate bookers, and registration is confirmed after a verification procedure.
  • Once you apply, we will notify you of the approval within 7 business days.

If you are not a Privilege member yet, please register to become a Privilege member before applying to join Lotte Hotel Booker Club.

If you are already a Privilege member, log in and apply to join Lotte Hotel Booker Club.

Book Rooms and Earn B-Points

If you become a Lotte Hotel Booker Club member, you can earn B points when booking rooms for business travel guests.

How to Reserve Rooms and Earn

  • Ineligibility for Earning Points
  • Reservations made through online/offline travel agencies, booking agencies, or GDS
  • Free accomodation, reservations using vouchers, or reservations at special discounted rates

Book Meetings & Events and Earn B-Points

When you become a Lotte Hotel Booker Club member, you can earn B points when you book meetings, events, and banquets.

How to reserve and accrue for Banquet Events

  • Ineligibility for Earning Points
  • Reservations made through agencies (TMC, DMC, PCO, etc.), online/offline travel agencies, and GDS
  • Some special meeting packages and events offered at a special discounted rate (conditions differ depending on the hotel*)
  • Please check possible point accumulation with the manager in charge of the banquet when making reservations
  • The maximum amount of B Points you can earn for each banquet event is 200,000 B Points (around 2,000 USD, including group room sales).
  • B Point earning results from banquets can be viewed from My Page within 30 business days after the payment has been made for the event.

Redeem Your B-Points

You may convert your B-Points into a voucher or LOTTE Hotel Rewards LH Points (Formerly, Privilege P Points) to use like cash at Lotte Hotels & Resorts around the world or Lotte Duty Free shops in Korea.

Voucher issuance and how to use

  • You can use the accrued B Points to instantly be issued a voucher through the “Request B Point Voucher” menu under My Page (my membership information) and use it like cash at Lotte Hotels & Resorts around the world and Lotte Duty Free shops in Korea.
  • Types of Vouchers
  • Lotte Hotels & Resorts: 1,000 / 5,000 / 10,000 B Point Booker Voucher
  • Lotte Duty Free Shop: 10,000 B Point Booker Voucher

Convert to Privilege P Points

  • You can convert the accrued B points into LOTTE Hotel Rewards LH Points and combine them to use them like cash at Lotte Hotels & Resorts and Lotte Duty Free shops. You can request to have your points converted to Privilege P Points through the “Point Conversion Request” menu under My Page (my membership information).
  • After making your request, you will be notified of the point conversion results within ten business days.

SIGNIEL

Korea 1

LOTTE RESORT

※ Non-participating Hotels - Lotte New York Palace, Lotte Hotel Samara, Lotte Hotel Vladivostok / Lotte City Hotel Tashkent Palace / Lotte Resort Buyeo, Lotte Resort Jeju, Lotte Resort Sokcho

This is a new membership program with better benefits than Charlotte L Club. You must submit a new application to join.
* Charlotte L Club will be terminated starting 12.31.2018.

B-Points can be split between 3 event planners, and the total B-Points will still be 200,000 B-Points (equal to USD2,000). Everyone who earns B-Points must already be registered as a member of the Lotte Hotel Booker Club.

Please make an online inquiry through “Missing B-Points Inquiry” or ask the sales manager at the hotel you made reservations with.

For room reservations, you will be unable to earn points for bookings made before you registered for membership. However, if the guests have not yet checked in, please contact the hotel reservation office or the sales manager to add your membership information to earn points. For banquet events, you will only be able to earn points if you have joined the Booker Club and asked the sales manager in charge of the banquet for your Booker Club B-Points before the event.

No. Since B-Points are rewarded to individuals, they have no connection to your employment and will remain in your account. However, please make sure to let the sales manager know if you have quit or changed jobs.