Home Facilities Service – KIOSK (Self-Service Check In & Check Out)


KIOSK ( Self-Service Check In & Check Out )

Guests can Check In & Check Out at self-service kiosk at anytime. The kiosk is available for credit card users only.


  • Type
    Self-service KIOSK (Check In & Check Out)
  • Location
    ARAI Building 1F, In front of Front Counter
  • Hours
    24 hours



This service is not available in any of the following cases.
Please go to the front desk for the procedure.

・Customers who are LOTTE Rewards members.
・Guests who are not staying at the Arai Building.
・For guests who wish to use electronic payment or coupons
・If you have coupons, subsidies or accommodation vouchers issued by travel agencies.
・In case of multiple bookings for consecutive nights
・When making a reservation for multiple rooms
・Guests with discrepancies when information in the kiosk, and the information registered at the time of reservation do not match
・When you make a reservation for a plan that is not eligible.