The indoor pool is available to guests throughout the year, and in summer guests can enjoy an expansive outdoor pool.
LocationHoshizora Onsen & Pool Front Desk 2F
【Guidance for preventing the spread of Coronavirus(COVID-19)】
In swimming pools and hot springs, entrance restrictions are imposed to prevent the spread of COVID-19. We ask for your understanding and cooperation of customers.
[Number of admittance]
Maximum of up to 80 people
※1 We limit the number of admittance to 2/3 of normal capacity to comply with 'social distancing'.
※2 You can enter the room after wearing a swimsuit for 'social distancing'.
※3 We also provide locker room bands to visitors in swimsuit from the room.
※Sauna is temporarily closed to prevent coronavirus infection.
- Outdoor Garden Pool is operated only during the summer season. (7/17~9/5)
- We provide safe and clean swimming pool services through regular checks of all of pools. (5p.m.~6p.m.)
- Only the indoor pool is available after 6p.m. on weekdays.
- It is possible to enter 1 hour before the end of the swimming pool operation.
- Our customer under three years of age are not allowed to use.
- Swimwear rental is not available.
(1) Bathing Facility Reception
・One person per shoe locker, please, and leave the key at the reception desk.
・The wristband you will be issued will have your locker number on it. Do not use any others.
・Please return the wristband when you leave the facilities.
・Losing your wristband will result in a 3000 yen fee.
(2) Pool Rules (Please Read)
・No dirty feet allowed in the pool.
・By using the facilities, you agree to follow the instructions of staff at all times.
・Persons with tattoos (Japanese or foreign, real or fake) will be refused entry into the bathing area.
・We will refuse admission and service to any and all anti-social organizations(including organized crime).
・We ask that persons with skin and/or contagious ailments to understand that we cannot offer them the service of the bathing facilities.
・We ask parents of toddlers in diapers to understand that we cannot offer the services of the bathing facilities.
・Inebriated guests will be refused the services of the bathing facility.
・No outside food or drink allowed into the pool area as light foods and drinks available for purchase within the pool area.
・We cannot accept any responsibility for ANY personal items lost or misplaced at the facility.
・Bathing suit required.
・Oil-based tanning lotions and sunblocks, etc. are forbidden in the water. Please wash them off completely before entering the pool.
・We refuse to sell alcoholic beverages to persons driving.
・Smoking strictly prohibited outside designated areas within the pool facility.
・Children under elementary school age must be accompanied by an adult at all times.
・Our customer under three years of age are not allowed to use.
・Do not disturb other guests.