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■ There are two types of lift tickets available: "Economy Class" and "First Class". Both types of lift tickets can be used on all lifts and gondolas. - Economy Class: Available from 8:30 a.m. - First Class: Available from 8:00 a.m. * First Class gate (automatic ticket gate) will be available for use by First Class passengers. (The time may be subject to change depending on weather conditions.)
■ About Lift Ticket Class - Economy Class Only the normal gate (automatic ticket gate) will be available.
-First Class You can use the dedicated priority gate for your comfort. Gondola boarding is available from 8:00 a.m., 30 minutes earlier than usual. * Boarding may not be possible due to weather conditions.
■ Lift Ticket Types - Single-day ticket (Economy Class / First Class) - Multi-day tickets (2 to 7 consecutive days) - Sanroku Pass (Sanroku Lift No.1 and No.2) - 4-hour ticket ( 4 hours of use from the first gate after 11:00 a.m., only in high season )
The IKON PASS is the world's premier season pass linking winter resorts owned and managed by Alterra Mountain Company (headquartered in Colorado, U.S.A.) and its partner resorts. It allows you to visit 50+ ski resorts around the world. This is the second resort in Japan to join the IKON PASS program, following Niseko (Hokkaido). IKON PASS is available in three types of season passes to suit your skill level and other requirements. For details and purchase, please visit the official IKON PASS website.
□ Notes on Lift Ticket Sales - Lift tickets are free for children 6 years old and younger. However, a ticket must be issued at the Ticket Center. - Those over 60 years old are required to present an ID card.
□ Refund Policy - No refunds will be made due to customer's reasons. - Returns due to customer's reason are not accepted. * Please check the details of your purchase before making a purchase.
□ Refund policy due to inclement weather - If all gondolas and lifts are closed for the entire day due to inclement weather ▶ Full refund for the same day only * However, only lift tickets that are valid on the same day and have not been used on the same day, excluding "free lift tickets", will be refunded.
□Examples of ineligible for refund - Refund requests due to personal reasons (injury, poor health, etc.) - When even one gondola/lift is in operation - When a guest has ridden the gondola/lift even once. - Lift ticket attached to the accommodation plan * We will check the history of ticket usage. * Please note that any refund will not be applied in any case if you have ridden the gondola/lift.
Inquiries: LOTTE ARAI RESORT Ticket Center TEL: +81-255-75-1177